Frequently Asked Questions

Everything you need to know about your next fine writing instrument.

How long does shipping take for domestic orders?

Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their pens sooner.

What is your return policy for fountain pens?

We offer a 30-day return policy for unused items in their original packaging. Please note that pens that have been inked are subject to a restocking fee or may be ineligible for return.

Do you offer nib tuning or customization services?

While we do not perform in-house nib grinding, we inspect every luxury pen before shipment to ensure the nib meets the manufacturer's quality standards.

Are the products sold on Goldspot Pens authentic?

Yes, we are an authorized retailer for every brand we carry, including Montblanc, Visconti, Lamy, and Pelikan, guaranteeing 100% authenticity and full manufacturer warranties.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary based on the destination and selected courier.

Can I get my pen engraved for a gift?

We offer professional laser engraving services on a selection of metal-bodied pens. Look for the 'Add Engraving' option on the product page to personalize your gift.